Operational Rules

All those who operate the climbing wall and bouldering area aim to offer quality conditions for sport and entertainment to all visitors, from elite climbers to complete beginners. To achieve this goal, we need your cooperation. For this purpose, operational rules with safety regulations have been issued, applicable to all visitors. Every new visitor is required to familiarize themselves with the rules and safety guidelines at the climbing wall and confirm in the system that they have read and will comply with them.

DEFINITIONS:

BigWall Climbing Wall (hereinafter "the wall"): a sports facility used for rope climbing and bouldering.

Operator: Lezecka stena Praha, s.r.o., Generala Mejstrika 1553/5, 156 00 Prague 5, Company ID: 24246697.

Staff: staff duties are performed by a person authorized by the operator.

Visitor: a person who, during the operating hours of the climbing wall and bouldering area, participates in climbing or belaying, or is simply present on the premises.

Lead climber: a climber who climbs on the leading end of the rope, clips the rope into quickdraws on the route, and is belayed from below by a belayer.

Second climber: a climber who follows the lead climber up and is belayed by the rope from above.

Belayer: a person who performs belaying, thereby preventing a potential fall of the climber.

RULES AND VISITOR OBLIGATIONS:

1. All visitors to the wall acknowledge that they climb at their own responsibility and risk and confirm that they are fully aware of all dangers arising from this activity. All visitors acknowledge that climbing and belaying is only permitted by the operator for persons who have been properly familiarized and trained in climbing and belaying techniques and who safely master these techniques, including fall arrest. For participants in beginner courses organized by the wall who do not yet master the mentioned techniques, the instructor assumes responsibility during the course.
2. Parents are responsible for the movement and behavior of children and minors throughout the entire premises. Smoking is prohibited throughout the entire premises.
3. Every visitor is required to assess their current health condition, physical capabilities, abilities, and experience with climbing and belaying before commencing sports activities on the wall. The operator does not recommend climbing on the wall for pregnant women and persons with health issues. The operator is not liable for health damage to visitors that occurred as a result of overestimating their own abilities or health condition.
4. Climbing on the wall is only permitted for persons who have completed online registration and paid the entrance fee in advance.
5. Every visitor over 15 years of age is required to familiarize themselves with the operational rules. Consent and acknowledgment of the operational rules is done as part of registration in the registration system. Upon request of the operator or a person authorized by them (staff), they are also required to prove their identity and age by presenting an identity document or other identification card with a photograph.
6. Persons under 15 years of age may engage in sports activities on the wall only under the direct supervision of their legal guardian or another person over 18 years of age who assumes responsibility for them and confirms this fact to the operator in a written statement. The legal guardian of the child or the person who has assumed responsibility for them in a written statement is responsible for compliance with safety rules and for their safety.
7. Persons over 15 and under 18 years of age may engage in sports activities on the wall independently only if they present to the operator written consent from their legal guardian, in which the legal guardian states that they consent to their child independently engaging in sports activities on the wall and that they assume full responsibility for them. Otherwise, persons over 15 and under 18 years of age may engage in sports activities on the wall only when accompanied by a person over 18 years of age who assumes responsibility for them and confirms this fact to the operator in a written statement.
8. The operator is entitled to record and verify for its own purposes consents from legal guardians for their children to engage in climbing activities on the wall and statements of assumption of responsibility for persons under 18 years of age.
9. Visitors are strictly prohibited from entering the wall and climbing under the influence of alcohol or other addictive substances. In this regard, the operator is entitled to deny entry to the wall to a person who is obviously under the influence of alcohol or addictive substances.
10. Course leaders are required to inform the staff or operator before starting training on the wall.
11. Course leaders assume full responsibility for course participants. For safety reasons, one adult may supervise 6 preschool children and 10 children aged 6-15 years.
12. A course leader may only be a person over 18 years of age with the appropriate authorization to conduct courses on artificial walls who has a contract with the wall operator for conducting climbing courses.
13. Conducting business activities on the wall premises is only permitted with the consent of the wall operator.
14. Visitors have the option to rent quality, safe, and fully functional sports equipment designed by the manufacturer for climbing. If a visitor has their own climbing equipment, only certified equipment is permitted by the operator. The operator is not responsible for the technical condition of the visitor's own equipment.
15. Bouldering, i.e., solo climbing without being tied to a rope, is only permitted by the operator on the bouldering wall, which is equipped with crash pads.
16. It is prohibited to take down pre-set top rope lines.
17. The operator reserves the right to close a predetermined part of the wall for private events.
18. When using auto-belay devices, the customer is required to properly clip the carabiner into the belay loop of the harness. Only one person may use the auto-belay at a time. Climbing is only permitted in the lines defined by the rail on which the auto-belay is mounted, and the auto-belay must be moved directly above the climbing line before climbing. The maximum permitted load capacity of the auto-belay is 120 kg, the minimum is 12 kg. Independent use of the auto-belay is permitted for persons over 15 years of age; persons under 15 years of age may only use the auto-belay under the supervision of a person over 18 years of age. After finishing climbing with the auto-belay, the visitor is required to secure the auto-belay carabiner to the designated anchor point.
19. Every visitor is required to maintain cleanliness and order in all areas of the wall. They are required to follow fire prevention principles and familiarize themselves with the Fire Alarm Directive posted on the wall premises.
20. Smoking and the use of addictive substances are strictly prohibited on the climbing wall premises. Alcohol may only be consumed in the designated area.
21. Entry with dogs and other animals is prohibited.
22. In case of damage or loss of rented equipment, the operator will charge the visitor a corresponding financial compensation for the damaged item.
23. The operator or staff is entitled to expel from the wall at any time a person who violates the provisions of these operational rules, including safety rules, without entitlement to a refund of the paid entrance fee. The operator reserves the right to deny entry to a person who has repeatedly violated these operational rules or safety rules on the wall.
24. Visitors acknowledge and are informed that the wall premises are monitored by industrial security cameras during operating hours. The reason is to monitor compliance with operational rules and safety regulations by visitors and to protect the safety of visitors and other persons. The operator guarantees that it retains the recording from the industrial camera only for the necessary period permitted by law and uses it exclusively for its own purposes. The operator guarantees the protection of personal data and visitor data.
25. By approving online registration, visitors express their consent for the operator to process the personal data they have provided in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). I also consent to the use of materials (photographs, videos, etc.) taken at events organized by BigWall Climbing Wall for media or other promotional and presentation purposes.
26. By approving online registration and purchasing entrance fees, visitors express their consent for the operator to create visual material that may be used for promotional purposes of the climbing wall.
27. These operational rules are effective from January 15, 2019 and are binding for all visitors.
28. The operator reserves the right to change and update the operational rules at any time.

SAFETY RULES ON THE ROPE WALL:

• All visitors follow the principles of safe climbing. The visitor is required to tie into the belay rope before climbing, using a knot according to UIAA standards - the figure-eight follow-through knot. It is prohibited to tie into the rope using a carabiner and a daisy chain. Tying into the rope using two carabiners with gates opposing each other is only permitted when climbing on top rope.
• Climbers belay safely while climbing. Solo climbing is strictly prohibited. Bouldering, i.e., solo climbing without being tied to a rope, is only permitted by the operator on the bouldering wall, under which crash pads are installed.
• Climbing is only permitted in climbing shoes.
• It is prohibited to skip protection points while climbing; the visitor is required to clip the protection point no later than when it is at waist level.
• Belaying is not recommended where there is a large weight difference between the belayer and the climber. In the event of a fall by a heavier climber, there is a risk of injury to either the belayer or the climber themselves.
• It is prohibited to use a rope shorter than 50 m. The free end of the rope must be secured with a knot.
• It is prohibited to deviate from the line of the chosen route during ascent if it would in any way restrict other climbing participants on the wall. Simultaneous climbing by two or more climbers on one climbing line is prohibited. It is strictly prohibited to belay two climbers simultaneously in the same quickdraw or anchor carabiner.
• The second climber is required to climb on the rope that is run through the protection points, which they must unclip during climbing, and finish the ascent at a point where they will be protected by at least two protection points or by two properly clipped anchor carabiners.
• The belayer is required to pay continuous attention to belaying throughout the entire ascent and descent (lowering) of the belayed person, is required to pay out or take in rope in such a way as to minimize the length of any potential fall by the belayed person, and is required to arrest the fall of the belayed person so that the lead climber, other visitors, or third parties are not injured, or so that the wall, protection points, or other climbing equipment are not damaged.
• While belaying, it is prohibited to sit or lie down, or engage in any other activities, especially phone calls, eating and drinking, etc.
• It is prohibited to take in slack at belay stations, practice building anchors, etc. Lowering the belayed person must proceed smoothly and in such a way that other visitors or persons moving in the wall area are not endangered.
• Excessively long falls for "effect" are not permitted.
• It is prohibited to remain in the area under the wall unless you are currently climbing or belaying another person.
• It is prohibited to modify existing routes. The climber shall notify the wall staff of loose holds or other technical defects on the wall, or use the information board designated for this purpose.
• Every visitor is required to behave in such a way as not to endanger or restrict other visitors; in the event of an injury, they are required to provide first aid to the injured person and immediately call a doctor or staff who will call them.
• The staff has a first aid kit available for providing first aid and is required to record any injury in the injury log, including noting the details of any witnesses to the injury.
• Every visitor who discovers a violation of safe climbing principles on the wall is required to warn the person who committed this act of the obligation to follow safety rules; if this warning does not lead to correction, they are required to notify the staff of this behavior.
• Parents are responsible for their children throughout the entire visit to the climbing wall.

SAFETY RULES - BOULDERING WALL:

• The bouldering wall is not a playground! Do not let your children run around and climb on the wall unsupervised. If a climber falls on a child, there is a risk of serious injury to both parties!
• Minors may only climb under the supervision of an adult who assumes responsibility for them.
• Do not leave objects in the landing area that could endanger a climber's health in the event of a fall.
• Simultaneous climbing by two or more climbers on one boulder is prohibited.
• Climbing is only permitted in climbing shoes.
• Do not wear unnecessary equipment (harness, etc.) while bouldering.
• If you are not climbing, do not remain in the landing area under a climbing visitor. Spotting or supporting a climber is permitted.
• Only use holds and structures for climbing. Climbing outside designated areas is prohibited.

PAYMENT GATEWAY OPERATION USED IN THE RESERVATION SYSTEM:

• In our reservation system, we use the ComGate payment gateway.